Billing

Subscriptions

Updated Oct 2, 2026

3-day premium trial#

New users are eligible for a 3-day premium trial. The trial requires a payment method on file and auto converts into a subscription if not cancelled within the trial period. The 3-day premium trial gives you most subscriber perks, including multiple Kindroids and group chats, more selfies, custom voices, and more. Some of the newest models unlock once the trial converts to a paid subscription. The trial is accessible on iOS, Android, and web. However, for web we require a verified mobile phone number to prevent trial abuse (you can subscribe without trial if you don't wish to verify the phone number). You will get an email reminder 1 day before the trial converts reminding you to check in on your trial so you do not forget.

Starting a trial or subscription ends the new account preview permanently (see below).

Note on audio credits: instead of granting 1 million credits at beginning of trial, the trial will give 150k audio credits at start, and 850k upon converting (or resubscribing if trial lapses).

New account preview and read-only accounts#

New accounts get a one-time preview on our flagship model:

  • 50 messages with standard paid memory (15 in some regions). Regenerate, continue, and message suggestions count as half a message.
  • 5 selfies in total: 1 at signup, then 1 every 2 hours until 5 have been granted.
  • 5,000 audio characters for voice on messages.
  • Up to 2 Kindroids.

Existing free accounts

Accounts that were already free get 50 final messages on the flagship model. No new selfies or audio are granted. Existing selfie and audio balances are kept but locked.

Read-only accounts

When your preview is used up, or your trial or subscription ends, your account becomes read-only. You can view, play back, export, and delete everything. All your Kindroids, memories, chats, media, and balances are kept.

Read-only accounts can't send messages, regenerate, make calls, or receive proactive messages.

Trials and subscriptions

Nothing changes for paying users. Starting a trial or subscription ends the preview permanently. It doesn't come back after cancelling, and deleting your account doesn't reset it.

Subscriber benefits#

  • Unlimited access to our newest flagship language models
  • Longer context for short-term memory, with more on Ultra and MAX
  • Cascaded Memory for human-like, medium-term memory
  • Enhanced long-term memory and journal recall
  • 10 Kindroids and 20 group chats, with the option to buy more
  • Voice calls, video calls and more voice messages
  • Custom Kindroid voices
  • 1 million complimentary audio credits per month
  • Selfies, videos, and group selfies
  • Video avatars to bring your Kin to life
  • Internet access and link sharing
  • Send images and videos to your Kindroid
  • Proactive messages and selfies from your Kindroid
  • Calendar integration
  • Post, comment, and create rooms with other users & AIs
  • Use legacy language & selfie models
  • Early access to beta features

Subscription Cost#

Purchased on Google Play or iOS App Store

  • 3 months: $42.99 (Save on quarterly billing - Popular!)
  • 1 year: $159.99 (Save big on yearly billing)
  • 1 month: $15.99 (Pay monthly at a higher price)

Discount applied to direct web purchases

  • 3 months: $37.99 (Save on quarterly billing - Popular!)
  • 1 year: $139.99 (Save big on yearly billing)
  • 1 month: $13.99 (Pay monthly at a higher price)

Note: Prices are listed in USD and may vary based on regional pricing and exchange rates outside of the US.

Add-on Subscriptions#

We've created Ultra and MAX subscription tiers to give you access to higher memory capacity with Kindroid. With our standard subscription, we limit certain features (especially context) to keep our service cost-sustainable for all users. These premium tiers make expanded capabilities available to those willing to pay high costs for enhanced performance. Despite their much higher price points, these tiers are designed to simply cover our costs for dedicated servers rather than generate profit - as serving high context is directly driven by costs. In fact, we expect to break even and potentially lose money even at these rates. Each tier is a separate monthly add-on subscription that builds upon previous levels (add-ons do not have 3-month or yearly plans). If you have a monthly plan, this means:

  • Ultra requires the standard subscription
    • An additional cost per month is added to your base subscription: $24.99 (Web) $28.99 (App)
      • Total Monthly Cost: $38.98 (web) $44.98 (App)
  • MAX requires both standard and Ultra subscriptions
    • An additional cost per month is added to base subscription + Ultra: $59.99 (web) $68.99 (App)
      • Total Monthly Cost: $98.97 (web) $113.97 (App)

Note: If you cancel a lower tier, your service automatically drops. For example, if you were on MAX, and you cancel Ultra, you would still be paying for MAX but service level would be Ultra. You will get a yellow icon next to billing alerting you of this issue. Important: You must have a standard subscription. If the standard subscription lapses, your account becomes read-only regardless of Ultra/MAX being active. Prices are listed in USD and may vary based on regional pricing and exchange rates outside of the US. To purchase these add-ons, visit the billing menu. You'll need to be an active Kindroid user with significant interaction history through chatting and calling mainly to unlock these options. We limit access to users who thoroughly understand Kindroid's benefits and limitations before considering these added tiers, which also helps us maintain quick response times across all tiers and gives us more control and predictability over demand to avoid traffic spikes.

Rest assured, introducing these tiers doesn't mean we're downgrading the standard subscription. The higher pricing directly reflects our actual costs for providing these memory-intensive services. As memory technology becomes more affordable, we'll increase memory across all tiers proportionally, with all subscribers benefiting from these improvements. We're committed to making every subscription level a great experience, reserving these premium tiers only for resource-intensive capabilities that genuinely require additional funding to support.

See Billing menu in the app for a more detailed breakdown. Note: All chat context/cascaded and selfies improvements of add-ons will only be guaranteed applicable to the latest subscriber LLM and selfies. When new versions come out, our guarantee is that it will switch to new versions. Legacy versions may not have added benefits of higher context/higher limits applied due to compute constraints needed to serve them but we may offer them if compute prices are manageable for us (currently, V6 Classic & Enhanced also have Ultra & MAX benefits). Finally, "additional context" in the matrix is an additional field, identical to Backstory, that is unlocked on the higher tiers which you can use to extend backstory accordingly.

Payments#

You can pay via web or iOS/Android app. You can pay on any platform of your choice, but be mindful of limitations on switching plans below. The subscription status is linked to your login account (your email is shown at Profile → Preferences → Email), not the device you subscribed on, so you are able to login on any device, operating system, or browser. Prices are slightly lower for web due to lower processing fees compared to app stores, and we recommend subscribing on web for maximum flexibility. Please ensure your payment method is updated at all times. If your subscription ends due to an error on your end, such as forgetting to update the address after a move, we will not be able to reinstate the same subscription. You will need to purchase a new one at the current rate. Note: We currently do not accept gift card payments through direct pay on the web.

Subscribing on the web#

Payments are managed through the web at Profile → Billing. We accept all major credit cards, Apple Pay, Google Pay, Paypal, Amazon Pay, Cash App, and many other payment options (most available through the web payment portal). Prepaid cards should be added on Paypal and used through there.

Subscribing on iOS & Android app stores#

Payment sources are different based on the app store you are purchasing it through. Payments are managed directly through the app store from which you purchased your subscription.

Switching plans#

You can upgrade/downgrade on monthly, 3 month, or yearly plans on web (immediate, prorated charge) or iOS (new billing interval at the next billing date) easily, but on Android you cannot and have to wait for the subscription to run out before resubscribing at the desired billing interval. You CANNOT switch between iOS, Android, or web subscriptions to another platform until your current subscription runs out and you resubscribe. If you are on a legacy early adopter subscription, you will not be able to switch to another subscription interval without losing your discounted rate.

Canceling & updating subscriptions#

If you subscribed on the web, you can update or cancel at Profile → Billing → Kindroid Standard Subscription → Manage. Ultra and MAX are canceled separately under their own entries. If you subscribed on the iOS or Android apps, you can update/cancel your sub through each app store's settings. For more, see https://support.apple.com/en-us/HT202039 and https://support.google.com/googleplay/answer/7018481.

Refunds#

Refunds are considered on a case-by-case basis. While we generally do not offer refunds and all sales are final, we reserve the right to issue refunds at our discretion. We also reserve the right to permanently ban users who dispute charges.

Refunds for Terminated or Suspended Accounts#

If your account is suspended or terminated due to a violation of our Terms of Service, you will not be entitled to any refund or credit for the unused portion of your subscription, regardless of the remaining term.